Privacy Policy

ServiceNow Bigger Case Description · Last updated November 3, 2026

ServiceNow Bigger Case Description is a browser extension that makes the rich-text editor fields on ServiceNow case forms taller. This policy explains what the extension does and does not do with your data.

Summary

The extension does not collect, store, sell or share any personal information or ServiceNow content. It never sends data to the developer or to any third party.

Information the extension stores

The extension saves only the two settings you choose on its options page:

• the minimum editor height, in pixels
• the list of field names whose editors should be enlarged

These settings are saved with your browser's built-in extension storage (storage.sync). If you have browser sync turned on, your browser may copy these settings to your other signed-in devices, under your browser provider's own privacy policy. The developer has no access to them.

ServiceNow pages

The extension runs on service-now.com pages so it can find the description editor and change its height. It does not read, record or transmit the contents of those pages, including case details, form fields, or any information about you or your organization.

What the extension does not do

• It does not use analytics, tracking, cookies or advertising.
• It makes no network requests and does not load code from outside the extension.
• It does not collect browsing history or any personally identifiable information.

Removing your data

Choose Restore defaults on the options page to reset your settings, or uninstall the extension to delete them completely.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new "last updated" date.

Contact

Questions about this policy can be sent to willswords@gmail.com.